Effective date: 21/02/26

Truck Jam (“we”, “us”, “our”) runs stay & play sessions for children and their parents/carers in and around Hampshire.

We take your privacy seriously and follow UK data protection law (UK GDPR & Data Protection Act 2018).

We collect personal information you provide when you:

• Book sessions (name, email, phone, child’s name/age)
• Share medical or allergy information (if needed)
• Make payments via Stripe

We also collect basic website information automatically (IP address, browser, pages visited) to improve the website.

We use your information to:

• Manage bookings and attendance
• Communicate session updates
• Ensure children’s safety
• Process payments via Stripe
• Comply with legal or safeguarding obligations

We do not sell or share your personal data for marketing purposes.

We use Stripe to process payments securely. Stripe handles all card details, and we do not store your card information on our systems.

Our website uses cookies for basic functionality and website improvements. You can disable cookies in your browser if you wish.

We may take photos during sessions for social media or website. We will always ask for your consent first. You can withdraw your consent at any time.

Under UK law, you can:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us at: [Insert email].

You can also contact the Information Commissioner’s Office (ICO): https://ico.org.uk

We collect children’s information only via parents/carers for safety and attendance purposes.

We may update this Privacy Policy. The latest version will always be on our website.